Privacy Policy

1. Information We Collect

Personal Information You Provide

• Account Information: Name, email address, username, password, and profile details
• Payment Information: Billing address, payment method details (processed by third-party payment processors)
• Communication Data: Messages, feedback, and support requests
• Profile Content: Optional profile photos, bio information, and preferences

Content You Upload

• Audio Files: Music tracks, sound recordings, and audio content for video synchronization
• Video Files: User-uploaded video content and personal media
• Project Data: Video project settings, preferences, and customization choices
• Metadata: File properties, creation dates, and technical specifications

Information Collected Automatically

• Usage Information: Features used, time spent, video generation statistics, and platform interactions
• Device Information: IP address, browser type, operating system, device identifiers, and screen resolution
• Location Information: IP-based approximate location (city/region level)
• Performance Data: Loading times, error rates, and technical performance metrics
• Cookies and Tracking: Session data, preferences, and analytics information

Third-Party Integration Data

• API Usage: Data from integrated services like Pexels for stock footage
• Social Media: If you choose to connect social accounts for sharing purposes
• Analytics Services: Aggregated usage patterns and performance metrics

2. How We Use Your Information

Service Provision

• Process audio files to analyze beat patterns and generate synchronized video content
• Store and manage your video projects and account preferences
• Provide customer support and respond to your inquiries
• Process payments and manage subscription services
• Deliver automated video generation and AI-powered features

Service Improvement

• Analyze usage patterns to enhance platform features and performance
• Train and improve our AI algorithms using aggregated, anonymized data
• Conduct research and development for new features and services
• Monitor and improve security, fraud prevention, and platform stability

Communication

• Send service-related notifications, updates, and security alerts
• Provide customer support and technical assistance
• Send promotional communications (with your consent)
• Notify you of Terms of Service or Privacy Policy changes

Legal and Security

• Comply with legal obligations and law enforcement requests
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and investigate violations
• Protect our rights, property, and safety of users

3. How We Share Your Information

Service Providers and Vendors

We work with trusted third-party service providers who help us operate our platform:

• Cloud Hosting: DigitalOcean Spaces for data storage and processing
• Payment Processing: Stripe for subscription billing
• Analytics Services: Google Analytics or similar for usage analytics
• Content Delivery: CDN providers for fast global content delivery
• Communication Tools: Email service providers for customer communications
• Customer Support: Help desk and chat support platforms

Service providers are contractually required to protect your information and use it only for specified purposes.

Third-Party API Integrations

• Pexels API: We access stock footage through Pexels' API under their licensing terms
• Other Content APIs: Additional stock content providers as we expand our integrations
• Social Media APIs: If you choose to share content to social platforms

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before personal information is transferred or becomes subject to different privacy practices.

Legal Requirements

We may disclose information when required by law, including:

• Response to subpoenas, court orders, or legal process
• Protection of our rights, property, or safety
• Investigation of fraud, security issues, or Terms violations
• Compliance with applicable regulations and government requests

With Your Consent

We may share information for other purposes with your explicit consent or at your direction.

4. Your Privacy Rights and Choices

Account Management

• Access: View and download your personal information and account data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Portability: Export your content and data in common formats

Communication Preferences

• Marketing Opt-Out: Unsubscribe from promotional emails via account settings or email links
• Notification Controls: Manage service notifications and alerts
• Communication Channels: Choose preferred methods for important updates

Data Processing Controls

• AI Training Opt-Out: Prevent your content from being used to improve our AI models
• Analytics Opt-Out: Disable certain analytics and performance tracking
• Third-Party Sharing: Control sharing with specific integrated services where possible

Cookie and Tracking Controls

• Cookie Settings: Manage cookie preferences through our cookie banner
• Browser Controls: Use browser settings to control cookies and tracking
• Do Not Track: We honor Do Not Track browser signals where technically feasible

5. State-Specific Privacy Rights

Other State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Minnesota, Tennessee, and Maryland have similar rights including access, deletion, correction, and opt-out rights under their respective state privacy laws.

Exercising Your Rights

To exercise your privacy rights, contact us at [email protected] or use our online privacy request form. We will verify your identity and respond within the timeframes required by law (typically 45 days).

6. Data Security and Protection

Security Measures

• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256
• Access Controls: Multi-factor authentication and role-based access to systems
• Network Security: Firewalls, intrusion detection, and regular security monitoring
• Regular Audits: Periodic security assessments and vulnerability testing
• Employee Training: Regular security training and background checks for staff

File Processing Security

• Secure Upload: Files are transmitted over encrypted connections
• Isolated Processing: Audio/video processing occurs in secure, isolated environments
• Automatic Deletion: Temporary processing files are automatically deleted after use
• Backup Protection: Encrypted backups with restricted access and retention limits

Data Breach Response

In the event of a data breach, we will:

• Investigate and contain the incident promptly
• Notify affected users within 72 hours where required by law
• Cooperate with law enforcement and regulatory authorities
• Implement additional protections to prevent future incidents

7. Data Retention and Deletion

Retention Periods

• Account Data: Retained while your account is active and for 30 days after termination
• Payment Information: Retained for 7 years for tax and accounting purposes
• Audio/Video Files: Retained until you delete them or terminate your account
• Usage Analytics: Aggregated, anonymized data may be retained indefinitely
• Support Communications: Retained for 3 years for quality and training purposes

Automatic Deletion

• Temporary Files: Processing files deleted within 24 hours
• Inactive Accounts: Accounts inactive for 2+ years may be automatically deleted with notice
• Expired Content: Files in accounts with expired subscriptions deleted after 90 days

User-Initiated Deletion

• Individual Files: Delete specific projects and files through your account
• Account Deletion: Complete account deletion removes all associated data
• Backup Cleanup: Deleted data removed from backups within 90 days

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

Parental Consent (Ages 13-17)

• Users between 13-17 require verifiable parental consent
• Parents may review, modify, or delete their child's information
• Parents may revoke consent and request account termination
• Special protections apply to children's data processing and sharing

9. International Data Transfers

Data Processing Locations

Your information may be processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

Transfer Safeguards

• Adequacy Decisions: We rely on adequacy decisions where available
• Standard Contractual Clauses: EU Standard Contractual Clauses for EU data transfers
• Data Privacy Framework: US-EU and US-UK Data Privacy Framework compliance
• Additional Safeguards: Technical and organizational measures to protect transferred data

10. Third-Party Services and Links

Integrated Services

Our platform integrates with third-party services (Pexels, payment processors, analytics providers) that have their own privacy practices. We encourage you to review their privacy policies:

• Pexels Privacy Policy: https://www.pexels.com/privacy-policy/
• Stripe Privacy Policy: https://stripe.com/privacy
• Payment Processor Policies: Links provided during payment setup

External Links

Our platform may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Cookie Policy

Cookie Types We Use

Cookie Management

• Cookie Banner: Control cookie categories through our cookie consent banner
• Browser Settings: Manage cookies through your browser preferences
• Opt-Out Tools: Use our privacy center to adjust cookie preferences
• Third-Party Opt-Outs: Direct opt-out links for third-party cookies

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will:

• Post the updated policy on our website with a new effective date
• Notify users via email for material changes
• Provide 30 days' notice for significant policy modifications
• Maintain previous versions for reference

13. Contact Information